Refund policy

Refund & Return Policy

We offer a 14-day return policy, meaning you have 14 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return:

  • The item must be in the same condition that you received it

  • The item must be unused and in its original packaging

  • Proof of purchase (order confirmation or receipt) is required

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Shipping fees are non-refundable.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the issue so we can resolve the problem quickly.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.

If approved, your refund will be issued to your original payment method. Please allow 2–5 business days for the refund to appear on your account.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or safety reasons.

Contact

To start a return, please contact our support team.